By accessing our website, requesting a quote, purchasing services, or engaging Indystructible Designs LLC (“Indystructible Designs,” “we,” “us”), you agree to these Terms & Conditions.

Terms & Conditions - Indystructible Designs

Last Updated: June 28th 2020

1) Services

We provide services that may include:

Web design and development
UX/UI design and strategy
Graphic design and branding
AI-assisted workflows (e.g., content support, audits, prototyping, optimization recommendations)

2) Estimates, scope, and change requests

Quotes and timelines are based on the scope discussed at the time of purchase. If the scope changes (additional pages, features, revisions, integrations, etc.), pricing and timeline may change.

3) Client responsibilities

To keep projects on schedule, clients agree to provide:

required content/assets (text, images, brand files, logins as needed),
timely feedback and approvals.

Delays in client responses may impact timelines.

4) Payments and accepted methods

We accept cash, Zelle, Cash App, PayPal, and debit/credit cards.

Unless otherwise agreed in writing, project payment schedule is:

50% upfront to begin work and reserve scheduling,
25% midway through the project,
25% prior to launch / going live.

5) Retainers and refunds

Retainers/deposits are used to reserve availability and begin work.
Retainer refund: You may request a refund of the retainer only if work has not started. Once work begins, retainers are generally non-refundable.

6) Subscriptions (maintenance and ongoing services)

If you are on a subscription plan (maintenance, updates, content, etc.), cancellation requires 30 days’ written notice. Work performed prior to the cancellation effective date remains billable.

7) Revisions and approvals

Project packages typically include a defined number of revision rounds (listed in your proposal/service agreement). Additional revisions beyond the included amount may be billed.

8) Third-party tools, hosting, and domains

Some services may require third-party tools, plugins, or subscriptions. Clients are responsible for third-party costs unless otherwise agreed.
Hosting and domain ownership generally remain the client’s responsibility.
If you request that we purchase a domain/hosting/tool on your behalf, you agree to reimburse those costs, and we will transfer full control/ownership to you once set up (or upon request), provided all invoices are paid.

9) Portfolio use (permission-based)

We will only feature client work in our portfolio, case studies, or social media with client permission (written permission such as email/text approval is acceptable).

10) Confidentiality

We may receive confidential information during a project. We will take reasonable steps to protect it and will not share it except as necessary to deliver services or as required by law.

11) No guarantees (performance, SEO, ads)

We build for best practices, clarity, and conversion—however, we do not guarantee specific outcomes such as sales volume, rankings, ad results, or revenue.

12) Limitation of liability

To the fullest extent permitted by law, Indystructible Designs LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our site or services.