Privacy Policy - Indystructible Designs

1) Information we collect

 

We collect information in the following ways:

 

A. Information you provide

• Name, email address, phone number

• Business name, website URL, project details

• Files, brand assets, content, and feedback you share for your project

B. Information collected automatically
 

When you browse our site, we may collect usage data such as IP address, browser/device info, pages viewed, approximate location, and referral/source data through cookies and similar technologies.

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2) Tools we use (Wix, analytics, advertising)

 

We use:

• Wix Forms to collect inquiries and lead information

• Wix Automations to send confirmations and follow-ups based on actions you take

• Google Analytics to understand website traffic and performance

• Meta Pixel to measure advertising performance and improve ad targeting

 

These tools may use cookies or similar tracking technologies.

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3) How we use your information

 

We use collected information to:

• respond to inquiries, schedule calls, and provide quotes/proposals

• deliver web, UX, graphic, and AI-assisted design services

• process payments and maintain accounting records

• improve website performance, user experience, and marketing results

• send service messages (project updates, invoices, deliverables)

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4) Marketing messages (no spam)

 

If you opt in or request information, we may send occasional marketing emails/texts through Wix. We do not spam. You can opt out at any time by using the unsubscribe option (when available) or by emailing us.

 

5) How we share information

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We do not sell your personal information.

 

We may share information only as needed to operate the business, such as with:

• service providers (website hosting, email delivery, analytics, scheduling, invoicing, payment processors)

• subcontractors working under our direction (only if needed for your project and only with the information required to do the work)

 

We may also disclose information if required by law, legal process, or to protect rights/safety.

 

6) Payments

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We may accept payment via cash, Zelle, Cash App, PayPal, and debit/credit card. Payment information is handled by third-party payment providers. We do not store full card numbers on our servers.

 

7) Data retention

 

We retain inquiry and client information as long as reasonably necessary to:

• provide services,

• maintain business/tax records,

• resolve disputes,

• comply with legal obligations.

 

8) Security

 

We take reasonable administrative and technical steps to protect information, but no method of transmission or storage is 100% secure.

 

9) Your choices and requests

 

You may request to access, correct, or delete certain personal information by contacting us. You can also opt out of marketing communications.

 

10) Changes to this policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page and reflected in the “Last updated” date.

 

11) Contact us

 

Indystructible Designs LLC
Email: james@indystructibledesigns.com
Service Area: Indianapolis, Indiana (and remote)